Even though I’m a Microsoft fanatic, I do love my Apple devices, like iPhone or iPad. That’s why I have an iCloud account. One of the benefits of an iCloud account is that you can easily share a calendar with other iCloud users. To make sure I don’t make any double booking in my planning, I use the iCloud software which integrates in my Microsoft Office Outlook Client.
As a Microsoft fanatic I’m a member of the Windows Insider Program and since 2015 running the fast ring releases. This results in often new builds / reinstallations of Windows 10. Which is not a problem if I can give feedback on the new builds and new features. But after every reinstallation of Windows 10 the local installed iCloud add-in in Outlook didn’t work anymore. The add-in disappeared from the Outlook Ribbon and although my iCloud calendars were still available, I couldn’t update them anymore… To fix it (quick and dirty), I removed the iCloud for Windows software and reinstalled iCloud for Windows again…. But unfortunately after several reinstallations even that didn’t work anymore…. So now what?
When troubleshooting this issue I found out that the iCloud add-in in Outlook was still in my add-in list, but it was inactive. Normally the iCloud add-in would show the load behavior, but in my case it showed ‘Deleted’ (verwijderd in Dutch).
So how to fix it?
The solution is pretty straight forward, but with a small twist: Elevated permissions. Below a step-by-step actionlist on how to fix this issue:
1. Shutdown Outlook
2. Start Outlook as Administrator
3. Go to File > Options > Add-ins
4. Click GO next to COM Add-ins
6. Close and restart Outlook as Administrator
7. Go back to File > Options > Add-ins
8. Click GO next the COM Add-ins
10. Close Outlook and then start Outlook normally (NOT as administrator).
You will notice that the iCloud add-in in Outlook works again 🙂 Even after a reboot, the add-in is still available and functioning.